Frequently Asked Questions

Handy tips to get the most out of Pouzza Fest

Please read all the info listed here before contacting us. The more time we can save from answering questions already answered here, the more time we get to work on the festival so you get the best experience!

Everyone (festgoers and bands) must first check in at the Pouzza HQ during opening hours to get their passes.

Pouzza HQ
2100, Saint-Urbain Street
Montréal, QC
H2X 4E1

Dates and opening hours: noon to 9pm during the festival

Remember: Registration only takes place during these hours. Everyone (festgoers and bands) must first check in at registration to pick up their passes.

I bought my ticket online (on pouzzafest.com or via thepointofsale.com), where do I get my pass?

Following you purchase, you received an electronic ticket via email. You must check in at the Pouzza HQ during opening hours with this ticket (printed or on your phone) and we’ll give you a wristband that you will need to wear to access the venues.

You must show a photo ID and the credit card used for the purchase.

I bought a physical ticket in a point of sale, where do I get my wristband?

When you bought your pass, you were given a ticket. Hold on to it preciously, it’s your only proof of purchase. You need to exchange it for your wristband at the Pouzza HQ during opening hours. This wristband gives you access to the venues during the festival.

Do you sell single show tickets?

Depending on availability, there should be individual tickets (giving access to only one show) available in very (very!) limited quantities. Details will be announced a few weeks before the festival.

Are tickets refundable?

No, all sales are final. No refunds or exchanges.

Are children welcome at the festival?

Yes. Except for shows in bars and 18+ venues. The festival offers family-friendly activities at the outdoor site located on the corner of Clarke and Maisonneuve (parterre du Quartier des spectacles).

I think I lost something during the festival, what should I do?

If you’re looking for belongings lost during the festival, come and see us at Pouzza HQ (where you checked in and got your passes) to let us know and see if someone brought it back.

If you find a lost object, please bring it to our headquarters.

Do you sell single show tickets?

Depending on availability, there should be individual tickets (giving access to only one show) available in very (very!) limited quantities. Details will be announced a few weeks before the festival.

Are tickets refundable?

No, all sales are final. No refunds or exchanges.

Getting around in Montreal

On foot

You can easily get around venues on foot. All venues are located at walking distance from one another. For tourists, it’s a nice way to visit and discover our beautiful city!

Montreal Transit Corporation (STM)

Pouzza Fest takes place in the heart of downtown Montreal, so public transportation is the best way to get to and from the fest. The subway can get you close to all the venues, all located near St-Laurent station and Berri-UQAM station.

Fares, schedule and lines are available at stm.info.

Bicycle and Bixi

It’s possible to rent Bixi bikes (self-service rental bikes) to get from one venue to an other. There are a lot of Bixi terminals near the venues.

If you use your own bike, a good and secure lock is more than recommended!

For more info on Bixi, please visit

Pour plus d’information sur les Bixi, consultez montreal.bixi.com.

Taxi

We’re big fans of Téo Taxi, a cab company à la Uber, but with real taxi drivers. Their fleet is 100% electric and it’s the friendliest service we’ve used. You can order and pay using the mobile app. They even have free wi-fi on board!

Download the Téo Taxi app on Android and iOS.

Getting to Montréal

Car

You should check it out on Google Maps, it will be much more precise and clear than what we could do!

Here’s a direct link to the Pouzza HQ on a map: Google Maps
Just enter your starting address and you’re good to go!

Ridesharing and Carpooling

Want to save on transportation? Carpooling might be the best option for you. And at the same time, you’re doing your part to protect the environment.

AmigoExpress

Coach

Intercar
Orléans Express

Train

You can get in downtown Montreal by train with VIA Rail. Montreal’s Central Station is located a few blocks away from Quartier des spectacles where the festival takes place.

Many special offers and special fares are available on their website.

Plane

For international visitors arriving in Montreal by plane, please visit Montreal-Trudeau airport‘s website for more details.

When will the schedule be available?

The complete 2017 schedule should be available early April.

When will the complete list of bands will be available?

The full lineup will be announced a few months before the festival.

You can view the 2017 lineup here.

Are there secret shows?

Like every year, we’ve got a few surprises for you! If you’d like to be the first to know about last minute secret shows, keep an eye out for announcements on our social media pages during the festival.

I want to play at Pouzza Fest, what should I do?

We’re always looking for new bands to play at Pouzza. Our booking for this year is already complete, better luck next year.

What's the submission period to apply?

Booking is over for this year.

Who should I send my presskit to?

Please send it to [email protected]
Only selected candidates will be contacted.

Can I volunteer?

We’re always looking for serious, energetic and fun volunteers who share the same passion and values! We offer advantages to volunteers during the 3 days of the festival. Work shifts may vary depending on the role you’ll be given.

We need volunteers for registration, venue doors, stage tech, and security. You have a driver’s license? We also need runners who can drive bands or run last-minute errands around town.

If you’re interested, please fill out the volunteers form.

Looking for a place to stay during the festival? We have a whole section dedicated to accommodations.

Head here to book a room in Montreal!